Prudence started filling in relief positions at Grootbos for people while they were on leave. Recognizing her work ethic and dedication, she was made a permanent member of the Grootbos housekeeping team in 2015.
In June this year, she was selected for the 6-month Grootbos Foundation hospitality training programme. The course comprises practical sessions in the mornings and theoretical sessions in the afternoons, working through the widely used, Lobster Ink e-learning training programme. In the practical sessions, students are rotated through the different lodge areas such as the laundry, reception, dealing with guests and housekeeping.
Having had very little education, as she left school when she was 13 and had never used a computer before, the prospect of studying again was daunting. Prudence confides that initially everything was new and frightening. Four months into the course Prudence has come a long way and proudly tells us: “I am now on level 5 of the course material and have not failed one of the exams! I am really glad to have had this chance and that they believed in me. I am a changed person”
Having gained confidence, she is determined to continue studying and hopes to work towards becoming a housekeeping supervisor. She is grateful to Susan Lochner, the Green Futures Manager for always motivating her and she can't wait for her graduation on the 8th of December. Her three children and her sister are coming to watch her graduate.
By Catherine Fournier